Cloud Service Provider Failures

Tue, 07 Apr 2020 21:19:41 -0700

Apr 7, 21:19 PDT
Resolved - This incident has been resolved.

Apr 7, 20:38 PDT
Monitoring - All Sift systems are operational, but there is a backlog in event processing. We expect the queue to be completely processed in about 25 minutes.

Apr 7, 20:28 PDT
Investigating - We are currently investigating issues with our underlying cloud service provider. We are experiencing a partial failure of requests to our APIs at this time but will update as we assess impact further. Please contact support@sift.com if you have any questions.