Score and Workflow Processing Issues

Thu, 20 May 2021 15:03:54 -0700

May 20, 15:03 PDT
Resolved - This incident has been resolved.

May 20, 14:38 PDT
Monitoring - As of 2:27pm Pacific, fix has been put in place and error rates and latencies are fully recovered for all scoring pathways. We will continue to monitor.

May 20, 14:32 PDT
Identified - Starting at approximately 1:57pm Pacific Sift has experienced increased latencies and failure rates against synchronous and asynchronous scores and workflows. We have identified the issue and are working to resolve it.