Score and Workflow Processing Issues

Fri, 09 Apr 2021 16:16:59 -0700

Apr 9, 16:16 PDT
Resolved - All scoring is back to normal.

Apr 9, 13:50 PDT
Monitoring - Synchronous Scores and Workflows are now fully operational. Event ingestion for non synchronous calls is delayed by about 25 minutes.

Apr 9, 13:40 PDT
Identified - Starting at approximately 1pm Pacific today, Sift has identified issues processing score and workflow requests. The issue has been identified and we are working on resolving. No data has been lost.